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Dataflame Reviews |
UK Web Hosting- Dataflame Hosting
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Positive Reviews (3)
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| Review By : Jason |
Date : 2007-12-20 |
Website URL : i-pay.co.uk
How long Hosted with Dataflame: More than 3 years
Rating : 5 out of 5
Support : 5 out of 5
Pricing : 5 out of 5
Reliability : 5 out of 5
Recommend to others : Yes
Comments :
Best and secured hosting company in the world. Very very very very best support on the earth. Best online support and sales support. ...
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| Review By : Mint |
Date : 2008-02-14 |
Website URL : www.fractalgarden.co.uk
How long Hosted with Dataflame: 1 - 3 years
Rating : 5 out of 5
Support : 5 out of 5
Pricing : 5 out of 5
Reliability : 5 out of 5
Recommend to others : Yes
Comments :
I've been with Dataflame for about 16months. There service is very good and I have suffered no downtime with my web site. The one problem I had accessing my control panel was resolved within 5 minutes by the support agent in live chat. I recommend Dataflame to anyone seeking a cheap and reliable host....
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| Review By : mac385 |
Date : 2010-02-09 |
Website URL : www.hotcontracts.co.uk
How long Hosted with Dataflame: 1 - 6 months
Rating : 5 out of 5
Support : 5 out of 5
Pricing : 5 out of 5
Reliability : 5 out of 5
Recommend to others : Yes
Comments :
they are really good and thats no lie. i dont work for them or nothing but if u want reliable hosting go for dataflame . u will not be dissapointed, and i must say again i dont work for them i just get web hosting...
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Negative Reviews (7)
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| Review By : fran105 |
Date :2007-05-15 |
Website URL : bcomix.com
How long Hosted with Dataflame: 6 - 12 months Rating : 5 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Reliability : 1 out of 5
Recommend to others : No
Comments:
I've been with Dataflame for just over a year. My account just renewed automatically, but I didn't have the money in my account to cover it, so the first I heard of it was them threatening court action, plus they had added on a hefty fine. I was told I could speak to someone until I paid the bill. Then when I paid the bill, it turned out they had deleted all my files, but when I told them they said my files were never there and their records are never wrong.
I'd stay well away from these guys....
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| Review By : likely |
Date :2007-06-02 |
Website URL : www.glasgowclub.co.uk
How long Hosted with Dataflame: Less than 1 month Rating : 1 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Reliability : 1 out of 5
Recommend to others : No
Comments:
I had signed up with Dataflame hosting company for a few hours and didn't manage to upload to the ftp server and their support staff couldn't resolve it either, so I canceled and now they say I'm not entitled for a refund.
Their sales team are obviously not familiar with UK consumer law which is strange for a supposedly UK company:
They said:
As listed in our Terms and Conditions you are not entitled to a refund and you agreed to this when you signed up to Dataflame.
If you have any further questions, please do not hesitate to ask.
Regards,
The law says:
Your rights:
A 'cooling off' period during which an order can be canceled without any reason and a full refund made.
from http://www.consumerdirect.gov.uk/general/internet/fs_y01.shtml
and the Office of Fair Trading say:
Unfair Terms in Consumer Contracts Regulations 1999
The regulations protect consumers from unfair terms which are contained in standard contracts. For example, they:
• protect consumers from any ...
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| Review By : AHN |
Date :2007-07-08 |
Website URL : http://bmpcarpfisheries.co.uk
How long Hosted with Dataflame: 6 - 12 months Rating : 1 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Reliability : 2 out of 5
Recommend to others : No
Comments:
We have recently had an issue with the server that we are using at Dataflame and everthing went off website/mail etc. It took them nearly 2 days to bring it back online. It was lucky that one of them was a holiday because 2 days without either a website or mail would of been difficult for us. My major gripe so far is the lack of communication on this issue. Otherwise support calls are either dealt with by mail, online or via phone.
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| Review By : Mark |
Date :2007-10-26 |
Website URL : http://www.flysoftware.com
How long Hosted with Dataflame: 1 - 3 years Rating : 1 out of 5
Support : 1 out of 5
Pricing : 3 out of 5
Reliability : 1 out of 5
Recommend to others : No
Comments:
I first signed up with Dataflame almost three years ago for a shared hosting package. Until recently my website was very stable and did not experience any problems. However, recently I continually experience max_connections and max_questions exceeded errors on my web pages, causes it to grind to a halt.
You may be thinking it is my MySQL queries on my web pages not being closed properly. In fact that is what Dataflame suggested it was. However, after checking every page on my site to ensure my queries were getting closed, one of their support staff admitted to me that the server I was hosted on was overloaded with too many websites and databases. As a result the servers resources were being stretched and my max_questions and max_connections were having to be limited.
Another problem I am experiencing is very slow FTP and failed FTP connections from Dreamweaver and my MySQL client Navicat. These problems are experienced on two different PCs using two different Internet connections...
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| Review By : Leo |
Date :2007-12-09 |
Website URL : iahpld.org.uk
How long Hosted with Dataflame: 1 - 6 months Rating : 1 out of 5
Support : 1 out of 5
Pricing : 2 out of 5
Reliability : 1 out of 5
Recommend to others : No
Comments:
Appalling customer service. Consistently rude, incompetent and complacent. They twice attempted to charge arbitrary fees and dismissed my complaints in a very unprofessional manner. Look elsewhere if you don't want to be patronised by 'support staff'....
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| Review By : Jason |
Date :2009-06-26 |
Website URL : www.cosmic-note.com
How long Hosted with Dataflame: More than 3 years Rating : 3 out of 5
Support : 1 out of 5
Pricing : 3 out of 5
Reliability : 3 out of 5
Recommend to others : No
Comments:
Features are pretty standard for a cPanel-managed hosting service, nothing too special. Uptime is OK but not great. Support SUCKS SUCKS SUCKS.
Every time there is a problem their 1st line support are so reluctant to escalate the issue that it takes hours of stupid and pointless by-the-book questions before they even accept that there is a problem. If you are a system and networking savvy techie and you try and help with technical information or suggestions the support staff have no idea what to do with it because Dataflame they are too cheap to pay for a decent level of technical understanding in their support staff.
Right now I am still waiting for them to sort out a DNS issue after my service has been down for 20 hours (two websites and 8 email addresses).
Q. What kind of customer is this host suitable for?
A. One with more money than sense.
Q. Would I recommend Dataflame to friends?
A. No, I want to keep my friends.
I started using Dataflame a number of years ago an...
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| Review By : NP |
Date :2009-07-11 |
Website URL : www.gwyneddsubaqua.org
How long Hosted with Dataflame: 1 - 3 years Rating : 1 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Reliability : 1 out of 5
Recommend to others : No
Comments:
After many years experience as a web developer and administrator these people gave the worst service that I have ever experienced in any industry. Their staff are inept, insulting, rude and happily break as many of ICANN's regulations as they can ! They are cheap, but they'll cripple your company while you try to sort out their service, don't bother unless you want to deliberately bankrupt your company !...
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