Web Hosting News and Articles

Sending’ reported error (0×800CCC65) : ‘Your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: 503 valid RCPT command must precede DATA’

Solution : In Outlook, select Tools > Options > Email Accounts > More settings > Outgoing server — check the box marked ‘My outgoing server

(SMTP) requires authentication.’

Check for :
# cat /etc/valiases/yourdomain.com
If it displays :
*: :fail: No Such User Here
Then edit as : # vi /etc/valiases/yourdomain.com
*: username

If you are not able to delete the messages from Horde and getting an error :

‘There was an error deleting messages from the folder “Inbox”. This is what the server
said: [TRYCREATE] Mailbox does not exist.’
Product versions this article applies to:

SOLUTION :
Most probalby you have switched your webmail to
“When deleting messages, move them to your Trash
folder instead of marking them as deleted?” in Horde
IMP preferences under “Options” -> “Deleting and Moving Messages”.
Please make sure that trash folder was created and selected under
“Trash folder:” option.

Counter is used for counting visitors on your website. You are able to access counter option through cpanel >> cgi center >> counters. You can set counter for your cpanel account as per below.

* Go to counter option in your cpanel hosting control panel. Cpanel >> CGI center >> counters.
* Click radio button against counter.
* Edit/Reset a counter
* Counter name:- defaults counter name is cpanel username. This will cerate username.dat file under /var/cpanel/Counter directory.
* Click on Make HTML it generates following lines.

* Copy the above lines then on shell prompt go to directory
# cd /var/cpanel/Counters

Check file is created with the name username.dat. Change the file permission to 777.
# vi username.dat

Paste the above copied lines in file then save the file. Now counter is set for your main cpanel domain name.

View Bandwidth Usage in WHM displays following error.

tvguide hostingcomments.com (deleted) 0.00 Meg 0.00 Meg N/A N/A Meg 0% used

Please check following steps

1)  Go to directory /var/cpanel/bandwidth
root@server1[/]# cd /var/cpanel/bandwidth

2)  Create file with accounts username and domain name.
root@server1[/var/cpanel/bandwidth]# touch tvguide
root@server1[/var/cpanel/bandwidth]# touch hostingcomments.com

3) Change group of the above both files to username.
root@server1[/var/cpanel/bandwidth]# chgrp tvguide tvguide
root@server1[/var/cpanel/bandwidth]# chgrp tvguide hostingcomments.com

4) root@server1[/]# /scripts/runweblogs tvguide

5) Check account hostingcomments.com under View Bandwidth Usage. It shows as per below
tvguide hostingcomments.com 0.00 Meg 0.00Meg 9.77 Gig 1% used

First check tomcat is installed on server. If not then install it as per below.

1) Go to whm >> cpanel >> addon modules >> tomcat
click on check box against “Install and Keep Updated”    click on save. It will install tomcat.

2) Go to whm >> service configuration >> service manager.
click on check box against tomcat under enabled column and then click on save. It will enable tomcat service.

Now you have to enabled jsp pages as per below.
Go to whm >> account functions >> install servlet  select the domain name click on install.
Now client is able to create jsp pages.

Error from park wrapper: hostingcomments.com is owned by another user.

Removed Entry from httpd.conf The subdomain, hostingcomments.abc.com has been removed.
It means you have previously added and removed same domain from your cpanel but that time domain was not properly removed from server. You have to check following configuration files on server, if addon domains entries already exist in those files remove it manually.

/var/cpanel/users/cpanel-username
/usr/local/apache/conf/httpd.conf checks virtual host entry for addon domain.
/etc/named.conf
/var/named/domainname.com.db if this file is exists then removes it.

You are able to swap main domain name through whm check following steps.

whm >> Account Information >> list accounts >> select current main domain name. go to username column click on icon  add new domain name in text box against domain click on save .

Domain name is changed for your account. Now you are unable to view previous subdomains in cpanel, to solve this issue you have to update new domain name in /var/cpanel/users/username
e.g. Suppose you have swap the domain name from abc.com >> xyz.com

now your existing subdomain pp.abc.com is inaccessible to access same sub domain you have to change the domain name as per below pp.abc.com >> pp.xyz.com  in /var/cpanel/users/username . Also change the domain name as per above in virtual host entry under httpd.conf file. Restart the http service. Now you are able to access subdomain pp.xyz.com.

It means email address is not valid at which you are trying to send mail. Also default address is set to fail so the server rejects mails send to invalid address.

Partition on server is full on which your account is created.

You have to contact to your web hosting provider. If you have dedicated server then remove unnecessary files to make space on partition. If you don’t have dedicated then request to your web hosting provider.