The error message means what it says - the email is arriving from a machine that does not have a properly configured reverse DNS (PTR record) set up.
If you want to disable ‘Horde’ user for eg: ‘user_1′
vi /var/cpanel/users/user_1
Then add the following lines ::
skiphorde = 1
skipneomail = 1
(Here ‘1′ is for disable and ‘0′ is for enable)
Then restart your cpanel service. Thats it .
This problem happens because your version of Outlook Express is set up to use Secure Socket Layer (SSL), which the domain does not use.
To fix this problem, open Outlook Express, and click:
- Tools
- Accounts
- Then click on your mail account connection and click Properties
- Then click Advanced
- On this screen remove the checks from the boxes This server requires a secure connection for both Outgoing mail (SMTP) and Incoming mail (POP3).
Check your Outlook Express settings, making sure that the POP3 and SMTP are set properly and that your full username and password are correct.If you are still having problems, it could be that your password has somehow become corrupted , just change it.
This error message is caused by the fact that you have set an anti virus program, to scan all emails automatically.
Changing the settings within Outlook Express will not solve the issue. You need to change the settings for AntiVirus.
Sending’ reported error (0×800CCC65) : ‘Your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: 503 valid RCPT command must precede DATA’
Solution : In Outlook, select Tools > Options > Email Accounts > More settings > Outgoing server — check the box marked ‘My outgoing server
(SMTP) requires authentication.’
Check for :
# cat /etc/valiases/yourdomain.com
If it displays :
*: :fail: No Such User Here
Then edit as : # vi /etc/valiases/yourdomain.com
*: username
If you are not able to delete the messages from Horde and getting an error :
‘There was an error deleting messages from the folder “Inbox”. This is what the server
said: [TRYCREATE] Mailbox does not exist.’
Product versions this article applies to:
SOLUTION :
Most probalby you have switched your webmail to
“When deleting messages, move them to your Trash
folder instead of marking them as deleted?” in Horde
IMP preferences under “Options” -> “Deleting and Moving Messages”.
Please make sure that trash folder was created and selected under
“Trash folder:” option.
Counter is used for counting visitors on your website. You are able to access counter option through cpanel >> cgi center >> counters. You can set counter for your cpanel account as per below.
* Go to counter option in your cpanel hosting control panel. Cpanel >> CGI center >> counters.
* Click radio button against counter.
* Edit/Reset a counter
* Counter name:- defaults counter name is cpanel username. This will cerate username.dat file under /var/cpanel/Counter directory.
* Click on Make HTML it generates following lines.
* Copy the above lines then on shell prompt go to directory
# cd /var/cpanel/Counters
Check file is created with the name username.dat. Change the file permission to 777.
# vi username.dat
Paste the above copied lines in file then save the file. Now counter is set for your main cpanel domain name.
View Bandwidth Usage in WHM displays following error.
tvguide hostingcomments.com (deleted) 0.00 Meg 0.00 Meg N/A N/A Meg 0% used
Please check following steps
1) Go to directory /var/cpanel/bandwidth
root@server1[/]# cd /var/cpanel/bandwidth
2) Create file with accounts username and domain name.
root@server1[/var/cpanel/bandwidth]# touch tvguide
root@server1[/var/cpanel/bandwidth]# touch hostingcomments.com
3) Change group of the above both files to username.
root@server1[/var/cpanel/bandwidth]# chgrp tvguide tvguide
root@server1[/var/cpanel/bandwidth]# chgrp tvguide hostingcomments.com
4) root@server1[/]# /scripts/runweblogs tvguide
5) Check account hostingcomments.com under View Bandwidth Usage. It shows as per below
tvguide hostingcomments.com 0.00 Meg 0.00Meg 9.77 Gig 1% used
