SaaS: Software Offering On-Demand Service

SaaS: Software Offering On-Demand Service

Wednesday, September 7th, 2011

There is much talk of online software offerings on the market, but very rare companies offer SaaS services says the demand. SaaS has become more common nowadays, but the fact of offering software on demand is a revolution in particular for Small to Medium Enterprises (SMEs) and Small Office/Home Offices (SoHos). These offers represent a demand and consumption pattern very specific to SoHos and SMEs.

SaaS – Software as a Service

The concept of SaaS- also known as Software as a Service emerged in the early 2000s and comes from a change in the model of sale of some publishers: rather than selling licenses (which must be added, equipment and various services), the software is leased, often a progress payment related to the use made of the software.

Transparency of Offers

The first foundation of a software application is the transparency of the offer. The functional unit of the product and its price are published online with no hidden costs. The offer includes terms and conditions of use and a policy covering payment and billing and a clear policy on the use made of data users. The offer is often based on a flexible form of a monthly or annual subscription and especially non-binding.

Beyond transparency, the offer may be purchased online in less than a minute. The head of the advertising agency or consulting company no longer requires a tool for employees. It can test the online tool at the request by creating an account and inviting the employees to test the capabilities of the tool by themselves which will be exactly the same that will be available once the fee has subscribed. It is therefore essential to test the entire range available during this trial period. It’s also an opportunity to test the quality of the team providing product support. Because the software is activated online, and many editors are available to help to facilitate handling by users including non-experts. This type of transparency guarantees the absence of surprises in terms of function and possible rejection by users.

Data Safety

Until the next revolution the SaaS on-demand providers will allow the synchronization of offline and  online software including the generalization of HTML 5, as it is very important to constantly provide companies the ability to recover all their data. This export feature is only useful if the SaaS providers allow companies to reuse their data implying a generation of export files in standard and common formats and not a computer format savage.

Functional Demand

The time when SoHos (Small Office, Home Offices) and SMEs (Small to Medium Enterprises) waiting for a long time for the new version of their email program is over. It is now possible for a player in the cloud to develop short cycle times for the addition of new features every week and often related to the wishes of the user community with respect for the consistency of the product and technologies. This extra function in a supply and demand is made available to all customers, often at no extra cost to the company.

Author – Mac Wilson
Company – eUKhost Ltd

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